Shipping policy

At Jineva Jewels, we aim to deliver your order safely and as quickly as possible.

Order Processing

• All orders are processed within 1–2 business days.
• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Timeline

• Standard delivery usually takes 3–7 business days, depending on your location.
• Delivery timelines may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Order Tracking

• Once your order is shipped, you will receive a tracking link via email, SMS, or WhatsApp to monitor your shipment.

Cash on Delivery (COD)

• Cash on Delivery is available for eligible pincodes only. Availability can be checked during checkout.

Delayed or Lost Shipments

While we work with trusted courier partners, Jineva Jewels is not responsible for delays caused by the courier or circumstances beyond our control. If your order is significantly delayed, please contact our customer support team, and we'll be happy to assist you.

For any shipping-related queries, feel free to reach out to our customer support team.